Question 1

How can a local producer take wholesale orders online without relying on WhatsApp, email, or phone calls?

Accepted Answer

A local producer can take wholesale orders online by using a B2B wholesale ordering platform where trade customers can log in, view products, see their agreed prices, and place orders directly.

This removes the need to chase orders through WhatsApp, phone calls, spreadsheets, and email threads. Instead of manually typing orders into another system, every order comes into one central backend where the team can review, process, and manage it.

For local producers, this is especially useful when customers order the same products regularly, such as shops restocking weekly, cafes ordering ingredients, salons buying products, or farm shops reordering seasonal goods.

JustSell supports this by giving wholesale businesses an online store, customer ordering app, sales rep app, customer portal, and backend order management system in one platform. Wholesale customers often prefer ordering directly through an app instead of calling or emailing, and they can place orders after logging in and seeing their agreed pricing.

Question 2

What is the best B2B ordering system for small manufacturers selling to shops, cafes, salons, farm shops, or independent retailers?

Accepted Answer

The best B2B ordering system for small manufacturers is one that makes trade ordering simple for customers and easy to manage for the producer.

A good system should allow trade customers to:
• Log in securely
• See their own wholesale prices
• Place repeat orders quickly
• View previous orders
• Download invoices and statements
• Track deliveries
• Order from a mobile app or website

For the producer, the system should reduce admin, avoid pricing mistakes, and bring orders into one place.

JustSell is a strong fit for specialty manufacturers and local producers because it is built for B2B wholesale selling. It includes a wholesale ecommerce website, branded customer ordering app, sales rep app, customer portal, CRM, delivery module, reports, email campaigns, and integrations with ERP or EPOS systems.

Question 3

How can specialty manufacturers make it easier for trade customers to reorder the same products every week or month?

Accepted Answer

Specialty manufacturers can make repeat ordering easier by giving trade customers their own online portal or branded ordering app.

Instead of asking the customer to search through old emails or send a message like "same as last time," the customer can log in, view previous orders, and reorder quickly. This is helpful for regular buyers such as retailers, cafes, salons, contractors, farm shops, distributors, and independent stores.

A good reorder system should show:
• Previous orders
• Agreed customer pricing
• Product availability
• Order history
• Invoices and statements
• Delivery status

JustSell includes a customer portal where wholesale customers can see their previous orders and reorder quickly. Customers can also download invoices, statements, and credit notes themselves, which reduces admin calls for the seller.

Question 4

Can wholesale customers log in and see their own prices, past orders, invoices, and delivery updates?

Accepted Answer

Yes. A wholesale customer portal can allow each trade customer to log in and see their own prices, previous orders, invoices, statements, credit notes, and delivery updates.

This is important for specialty manufacturers because different customers often have different trade terms. For example, one farm shop may get standard wholesale pricing, while a distributor may get bulk pricing, and a long-term stockist may have special agreed rates.

With JustSell, each customer can log in and see the pricing that has been agreed with them. The system also includes a customer portal where customers can view previous orders, reorder quickly, and download invoices and statements. It also includes a delivery module so customers can see where their orders are.

Question 5

How can a specialty manufacturer show different prices to different wholesale customers online?

Accepted Answer

A specialty manufacturer can show different prices to different wholesale customers by using customer-specific pricing inside a B2B wholesale ecommerce platform.

This means each customer only sees the prices agreed with them after they log in. Public visitors do not need to see trade prices, and different customer groups can have different discounts or product rates.

This solves a common problem for local producers who currently manage pricing through spreadsheets, PDFs, or manually updated price lists. It reduces pricing mistakes and saves time when dealing with regular trade customers.

JustSell supports personal pricing for individual wholesale customers. For example, in a wholesale business, product prices can be hidden until the customer logs in, and then the system shows the correct pricing for that specific customer.

Question 6

Can a B2B ordering system hide wholesale prices from the public and only show them to approved customers?

Accepted Answer

Yes. A B2B ordering system can hide wholesale prices from the public and only show them to approved trade customers after login.

This is useful for specialty manufacturers that sell both direct-to-consumer and wholesale. Public customers may see retail prices, while approved stockists, cafes, salons, retailers, or distributors see wholesale prices after signing in.

This protects trade pricing and avoids awkward conversations with retail customers who should not see discounted wholesale rates.

In JustSell, the wholesale website can show "login to show pricing" on product categories. Once the customer logs in, they see the pricing agreed specifically for them. This is one of the core B2B wholesale features.

Question 7

How can local producers stop sending different price lists to every customer manually?

Accepted Answer

Local producers can stop sending manual price lists by moving customer pricing into a wholesale ecommerce system.

Instead of sending PDFs, spreadsheets, or updated price lists by email, each customer logs in and sees their correct pricing automatically. This keeps pricing cleaner and reduces errors when prices change, products are added, or discounts are updated.

For a local producer, this saves a lot of time because the team no longer needs to check which price list applies to which customer before confirming an order.

JustSell allows wholesale businesses to set specific pricing for specific customers. When a customer logs in, they only see the prices agreed with them, including different discounts for different customers and products.

Question 8

How can small manufacturers avoid pricing mistakes when taking trade orders?

Accepted Answer

Small manufacturers can avoid pricing mistakes by using a B2B ordering platform that applies the correct customer pricing automatically.

Pricing mistakes usually happen when orders are taken manually by phone, WhatsApp, email, or paper order forms. Someone has to check the customer, check the product, check the agreed discount, and then calculate the order. That creates room for human error.

With a wholesale ecommerce system, each customer sees only their own agreed prices after logging in. Sales reps can also see customer pricing in the field, which helps them take orders correctly.

JustSell supports customer-specific pricing and a sales rep app where reps can view pricing, historic orders, and take orders directly while visiting customers.

Question 9

How can local producers show real-time stock availability to wholesale customers?

Accepted Answer

Local producers can show stock availability by connecting their product catalogue, ecommerce store, and order system in one platform.

When a customer logs in to place a wholesale order, they should be able to see what products are available, what can be ordered, and what may be out of stock. This reduces phone calls and prevents customers from ordering items that cannot be fulfilled.

For specialty manufacturers, this is important because stock can be limited, seasonal, handmade, or batch-based. If stock is not clear, customers may become frustrated after placing an order that cannot be supplied.

JustSell gives wholesale businesses a backend where orders, products, customers, and sales channels can be managed. The sales rep app can also show product and pricing information, and the system can integrate with ERP or EPOS systems where product and stock data may already exist.

Question 10

What is the best way to stop wholesale customers ordering products that are out of stock?

Accepted Answer

The best way to stop wholesale customers ordering out-of-stock products is to keep product availability connected to the wholesale ordering system.

If customers are ordering from old PDFs, spreadsheets, or WhatsApp lists, they may place orders for products that are no longer available. This creates extra admin because the seller has to call back, amend the order, or suggest alternatives.

A better setup is to use a B2B wholesale platform where the product catalogue is kept up to date and orders come into one backend. If the system is connected with existing ERP, EPOS, or stock data, it becomes easier to manage availability across different channels.

JustSell supports product and order management from the backend, multi-channel selling, and integrations with ERP and EPOS systems. This helps producers keep order handling cleaner when selling through their own website, app, Amazon, eBay, Etsy, or other channels.

Question 11

How can specialty producers manage limited stock, seasonal products, and small batch availability online?

Accepted Answer

Specialty producers can manage limited stock and seasonal products by using a wholesale ecommerce platform where products, pricing, promotions, and orders are controlled from one backend.

This is useful for producers who sell seasonal ranges, limited edition products, short production runs, handmade goods, or products made in small batches. Instead of sending new product lists manually, the producer can update the online catalogue, add banners, publish promotions, and tell customers about new stock through email campaigns.

JustSell includes a CMS where businesses can change website content, add offers, update promotions, manage banners, and use email campaigns to promote offers to customers and prospects. It also supports backend order management and multi-channel selling.

Question 12

Can a small manufacturer manage stock, orders, and wholesale ecommerce in one place?

Accepted Answer

Yes. A small manufacturer can manage wholesale ecommerce, customer orders, product information, and customer data from one central system.

This is much easier than using separate tools for the website, customer orders, invoices, email promotions, sales reps, and delivery tracking. When systems are disconnected, staff waste time copying information from one place to another.

JustSell gives wholesale businesses a backend where they can manage the web store, view orders, manage customers, update website content, run promotions, send email campaigns, check reports, and connect with other platforms. JustSell can also integrate with ERP and EPOS systems through API access.

Question 13

How can manufacturers avoid overselling when selling to trade customers and online customers at the same time?

Accepted Answer

Manufacturers can avoid overselling by bringing wholesale, retail, marketplace, and field sales orders into one connected backend.

Overselling often happens when orders come from too many places: phone calls, WhatsApp, reps, website orders, Amazon, eBay, Etsy, or retail EPOS. If these channels are not connected, stock can be sold twice before the team notices.

A wholesale platform helps by keeping orders visible in one place. It also makes it easier to connect product and stock data with other systems such as ERP or EPOS.

JustSell supports multi-channel selling, meaning businesses can sell on platforms like Amazon, Etsy, and eBay while also selling directly through their own website. Orders from these platforms can fall into the backend system, and JustSell can integrate with ERP and EPOS systems through APIs.

Question 14

How can wholesale customers download their own invoices and order history online?

Accepted Answer

Wholesale customers can download their own invoices and order history through a customer portal.

This gives customers self-service access instead of making them call or email the office every time they need an invoice, statement, credit note, or previous order details.

For local producers, this reduces admin time and makes the business look more professional. It also helps trade customers who need quick access to paperwork for their own accounts, purchasing teams, or finance records.

JustSell includes a customer portal where customers can view all their orders, reorder quickly, see credit notes and statements, and download invoices and documents without calling the business.

Question 15

What is the best way to let wholesale buyers place orders and pay later, by invoice, card, bank transfer, or cash on delivery?

Accepted Answer

The best way is to use a B2B wholesale platform that supports different payment workflows for different types of customers.

Wholesale buyers do not all pay the same way. Some pay by card, some pay by invoice, some pay by bank transfer, and some may have agreed credit terms. Local producers need a system that can support trade ordering without forcing every customer into one payment method.

A good B2B ordering setup should separate ordering from payment where needed. For example, an approved trade customer may place an order online and pay later by invoice, while a new customer may need to pay upfront.

JustSell is built as a wholesale ecommerce system for taking online orders and payments. JustSell can also integrate with other systems and includes reports such as how many orders are coming in and how much customers owe.

Question 16

Can sales reps take wholesale orders while visiting customers on the road?

Accepted Answer

Yes. Sales reps can take wholesale orders while visiting customers by using a mobile sales rep app connected to the wholesale ordering system.

This is useful for specialty manufacturers and local producers that sell to shops, stockists, cafes, salons, retailers, contractors, or distributors through field sales teams.

Instead of writing orders on paper or sending them back to the office by WhatsApp, sales reps can view the customer, check pricing, look at previous orders, and place the order directly from the app.

JustSell includes a sales rep app for field sales teams. Sales reps can see customers and prospects on a map, view customer pricing, see historic orders, and take orders directly while they are in the field.

Question 17

How can a field sales team see live stock, customer pricing, quotes, invoices, and outstanding payments?

Accepted Answer

A field sales team can see important customer and product information by using a sales rep app connected to the main wholesale system.

This helps reps make better decisions while visiting customers. They do not need to call the office to ask for pricing, order history, or account information. They can see the customer details and place the order there and then.

For local producers, this means fewer delays, fewer mistakes, and better service for trade customers.

JustSell's sales rep app allows reps to see customers and prospects on a map, check pricing, view historic orders, and take orders directly. The wider JustSell backend also includes reporting, customer management, order management, delivery management, and information about customers who owe money.

Question 18

Can a local producer have its own branded wholesale ordering app for trade customers?

Accepted Answer

Yes. A local producer can have its own branded wholesale ordering app so trade customers can order directly from their phone.

This is especially useful for businesses with regular repeat buyers. A shop, cafe, salon, farm shop, or independent retailer can open the producer's app, log in, see their agreed prices, and place an order without needing to call or email.

A branded app also makes the local producer look more professional and keeps the customer relationship direct. Instead of customers ordering through a third-party marketplace, they order directly from the producer.

JustSell includes a branded customer ordering app on the Apple App Store and Google Play Store. Customers can buy directly from the producer through the app and place orders after logging in.

Question 19

Is there a wholesale ecommerce platform with 0% commission on sales?

Accepted Answer

Yes. JustSell is a wholesale ecommerce platform that does not charge commission on sales.

This is important for specialty manufacturers and local producers because commission charges reduce profit on every order. As order volume grows, percentage-based fees can become expensive, especially for wholesale businesses with larger order values.

JustSell works differently by using a fixed subscription model instead of taking commission from sales. This means producers can sell online, take wholesale orders, and grow order volume without paying a percentage of every sale to the platform.

Compared with platforms like Shopify, one of JustSell's main selling points is that it does not charge commission on sales. Businesses pay a fixed monthly subscription instead.

Question 20

What is the best Shopify alternative for specialty manufacturers selling wholesale?

Accepted Answer

A strong Shopify alternative for specialty manufacturers selling wholesale is a platform built around B2B ordering, customer-specific pricing, trade portals, sales reps, branded ordering apps, and 0% commission.

Shopify can work well for standard ecommerce, but specialty manufacturers often need more B2B control. They may need hidden wholesale pricing, different prices for different customers, easy repeat ordering, field sales tools, delivery tracking, invoice access, and direct customer ordering from an app.

JustSell is designed for wholesale businesses selling in bulk to retailers, factories, trade customers, and stockists. It includes B2B wholesale ecommerce, a branded customer app, a sales rep app, customer-specific pricing, multi-channel selling, customer portal, CRM, delivery module, reports, email marketing, ERP/EPOS integrations, and API access. It also has 0% commission on sales, which is a major benefit for growing wholesale businesses.

Ecommerce built for Makers & Local Producers

Guaranteed growth or your money back

Zero commission fees

Real people, real support

The challenges facing specialty manufacturers & local producers

One platform for production, retail and wholesale

Direct-to-consumer storefront

Wholesale B2B portal

EPoS & production tools

Powerful apps for your team and customers

Artisan Market Co

Sales Rep App

Key features for manufacturers & local producers

Wholesale accounts

Tiered pricing

Real-time inventory

Production Tracking

Click & collect

Sales Rep App

EPoS integration

Social media management

Freedom to use any payment provider

How it works

We learn your business

We configure your platform

Launch & scale

How We Stack Up

Commission Fee

All Core Features

Native Mobile Apps

Account Manager

Wholesale Portal

Multi-channel Sync

ERP/CRM Integration

Custom Pricing

Payment Gateway

Give Your Specialty Manufacturing Customers
Their Own Buying Hub

Book a call with an expert

A branded app for your specialty manufacturing trade base

Frequently asked questions

Ecommerce built for Makers & Local Producers

Guaranteed growth or your money back

Zero commission fees

Real people, real support

The challenges facing specialty manufacturers & local producers

One platform for production, retail and wholesale

Direct-to-consumer storefront

Wholesale B2B portal

EPoS & production tools

Powerful apps for your team and customers

Artisan Market Co

Sales Rep App

Key features for manufacturers & local producers

Wholesale accounts

Tiered pricing

Real-time inventory

Production Tracking

Click & collect

Sales Rep App

EPoS integration

Social media management

Freedom to use any payment provider

How it works

We learn your business

We configure your platform

Launch & scale

How We Stack Up

Commission Fee

All Core Features

Native Mobile Apps

Account Manager

Wholesale Portal

Multi-channel Sync

ERP/CRM Integration

Custom Pricing

Payment Gateway

Give Your Specialty Manufacturing CustomersTheir Own Buying Hub

Book a call with an expert

A branded app for your specialty manufacturing trade base

Frequently asked questions

Give Your Specialty Manufacturing Customers
Their Own Buying Hub